Case Study
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Belgravia Leisure
The hidden recruitment advantage high-performing networks are already using
When Belgravia Leisure is awarded the management of a new aquatic or leisure facility, one of the first challenges is transitioning the existing workforce.
Rather than recruiting an entirely new team, Belgravia invites employees currently working at the council-owned facility to express their interest in continuing their employment under the new management. Depending on the size of the venue, this can involve coordinating up to 450 applicants within a very short timeframe.
For Sanchia Mortimer and the Belgravia Leisure hiring managers, the Expr3ss! Calendar has become an essential part of making these transitions efficient and well organised.
The Calendar feature is one of my favourite parts of Expr3ss!. During centre transitions we can invite hundreds of existing employees to express their interest, then schedule them into group interview sessions quickly and easily. It keeps everything organised for our hiring managers.
The challenge
Managing hundreds of applicants through a transition presents several logistical challenges:
Inviting existing employees to register their interest
Scheduling multiple group interview sessions
Ensuring applicants know exactly when to attend
Providing venue managers with accurate attendance lists
Moving successful applicants efficiently into the onboarding process
Attempting to coordinate this through spreadsheets, emails and manual calendars would consume significant administrative time and increase the risk of errors.
The Smart Shortlisting capability has significantly improved our volume recruitment efforts. We save a lot of time with scheduling group interviews, candidate communications and overall deliver a far better experience for our candidates.
Mark Maybury
Group Manager, People and Culture, Belgravia Health & Leisure Group
The Expr3ss! solution
Using Expr3ss!, Belgravia creates an Expression of Interest campaign specifically for the transitioning facility.
Applicants nominate their interest online before receiving invitations to book into available group interview sessions using the integrated Calendar.
From within Expr3ss!, Sanchia's team can:
Schedule multiple group interview sessions
Allow applicants to self-select suitable interview times
Automatically communicate interview details via email and the option to also use SMS notifications
Create attendance lists for hiring managers
Track every applicant through to appointment
Managers conducting the interviews have clear attendance records, while the recruitment team maintains visibility of the entire transition from one central platform.
The result
Instead of managing hundreds of people through disconnected emails and spreadsheets, Belgravia delivers a structured, consistent recruitment experience for every transition.
The result is:
A smoother handover from council management
Less administrative effort for the recruitment team
Better coordination between recruitment and operational managers
A professional experience for existing employees moving across to Belgravia
For organisations that regularly mobilise large workforces or take over existing operations, the Expr3ss! Calendar provides far more than interview scheduling. It becomes a critical operational tool that helps large-scale workforce transitions run smoothly from day one.
